For the functions of this policy, Richardsoneng specifies the term “customer” as a business with which Richardsoneng has a recognized relationship, “consumer” as a client of a Richardsoneng customer, and “participant” as a person who takes Richardsoneng studies independent of Richardsoneng customers.
Adequacy under E.U. Law
Richardsoneng utilizes authorized Standard Contractual Clauses for the transfer of information gathered in the European Economic Area and Switzerland to the United States, and are offered to participate in Standard Contractual Clauses with customers that move such information to Richardsoneng.
Info Our Company Collects
Richardsoneng gathers study and other marketing research information about people’ use of product or services. The information is used by Richardsoneng customers to enhance their product or services.
Richardsoneng does not get, use or gather personally recognizable info, such as names, addresses, contact number and e-mail addresses, other than under the following scenarios:
When an existing or potential customer goes to Our Website to ask for a presentation of a Richardsoneng item, she or he need to offer contact information consisting of person-specific info (name, title, contact number and e-mail address) and organization-specific info (name and address). Richardsoneng likewise gather some marketing contact info such as name and e-mail address through 3rd parties. We use these details for marketing functions just. Richardsoneng might likewise add the details gathered through our site, through e-mails, other contact with the people, in order to enhance our site and services.
When Richardsoneng studies clients on behalf of its customers, it gets consumers’ personally recognizable details from its customers. Richardsoneng participates in privacy and non-disclosure contracts with customers that lawfully obligate Richardsoneng to safeguard the personally recognizable consumer info it gets and use it just for the functions defined in the agreement. From time to time Richardsoneng might gather personally recognizable details throughout a study, if asked for to do so by a customer. This personally recognizable details will be shown the customer, and will be used as explained because study.
Medallia may, with the composed permission of its customers, ask concerns of clients for whom it has actually gotten personally recognizable info, and package and offer those actions in an aggregate kind. Before offering any study leads to 3rd parties, reactions are removed of personally determining or client-identifying details, aggregated, and changed utilizing Richardsoneng exclusive approaches.
Richardsoneng mobile reporting application, used by Richardsoneng customers, utilizes third-party services to collect information on application use and stability. This information is shared just with the pertinent customer. A user might unsubscribe from tracking through the user settings screen within the mobile application.
When Richardsoneng studies participants by itself behalf, Richardsoneng might supply resulting exclusive research study to 3rd parties. Richardsoneng might in some cases expose specific reactions, however these do not consist of any personally determining info.